.png)
PRIVACY POLICY
PRIVACY & SAFETY
Your personal data is of paramount importance to us and this policy describes what data we may collect, retain, protect and use. We guarantee that the information you provide will not be misused. If you have any questions about this Privacy policy or your rights under it please contact us. This policy may be amended from time to time..
What personal data do we collect ?
​
You need not give us any personal information for just browsing our website and it will be entirely voluntary for you to share your personal details if you wish to receive our special offers or for a more customized browsing experience. However certain personal information will be needed when you engage in purchasing activities with us. The personal data we collect from you directly at initial stage can include your name, email address, mobile/landline telephone number and address. When you buy some items from us we will also collect your order details, your credit, or debit card or other payment information. We may also connect any additional information you wish to give us while making a purchase or when you contact our customer services team, when you engage with our social media platform (for example by tagging us in a post on Instagram) or when you sign up for our newsletters.
How your personal data is used ?
We collect your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Your personal data is used for
-
Processing your financial transactions and for servicing your order
-
Contacting your regarding the product or service information
-
Responding to your customer service requests, queries or concerns
-
Keeping you informed on our new products or special offers etc
-
Investigating or preventing any illegal activities or violation of our Terms of Service
-
Improving our Site, services and products
-
Providing your more customized and targeted experience.
​
​
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
​
If you are paying by debit or credit card, your payment is processed through a third-party payment processing company. To the best of our knowledge, these companies do not retain, store, share or use personal identifiable information for any purpose.
For shipping your order, we also share certain personal information with certain companies that perform services on our behalf. We only share the personal information which is necessary for them to perform those services. We require any company with which we may share personal information to protect that data in a manner consistent with this policy and to limit the use of such personal information to the performance of services for us.
Security and retention of your personal data
​
We take the security of your personal data very seriously. We have implemented various policies and measures to keep your data secure and keep these measures under close review. We protect your data by using encryption techniques and we use other safeguards such as firewalls and password protection. This means that your data is protected and only accessible to our staff to carry out their job responsibilities.
We will only retain your personal data for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of the data and the reason that we have the data in the first place. Certain data like address, phone number etc is retained until we provide you services, or as required to fulfill our legal obligations, after which it is deleted from our database. Only name and email address ta is retained and used only by us for our marketing and promotional purposes. You have right to opt out of receiving our email updates and newsletters after which that remaining personal information will also be deleted from our database.
We may update this Privacy policy from time to time. If we make significant changes, we will let you know but please regularly check this policy to ensure you are aware of the most updated version.
​
This Privacy policy was last updated on 27th November 2020.